Most of the time the problems that occur with installation are related to computer issues or a skipped step of the instructions. We suggest referring to the instructions on our website at GPSTravelMaps - Instructions and be sure that you have followed each step precisely. Be sure that you have installed Garmin Basecamp software to your computer. Then follow the instructions for installing the map to BaseCamp on your computer. Finally, follow the instructions for transferring your map from BaseCamp to your GPS. If BaseCamp is not functioning as it should, then you can also use Garmin MapSource, which is an older Garmin software that will still transfer the map to your device.
If you still encounter difficulties send an email to support. Provide us with as much information as possible about the issues you experienced so that we can best determine the cause of the issues. Also include which step of the download process you were able to complete. We will gladly do all that we can to get your map installed successfully.
You could also upgrade your purchase to an SD Card version of the map for an extra $20.00 plus S&H. The SD card can be delivered to you in as little as 3 days within the USA and 5 days internationally. To use your map with the SD card you simply insert the card into your GPS, then turn on your GPS. To upgrade to an SD Card go to our website GPSTravelMaps.com, find the map you purchased, and select the option on the right of the screen for “SD Card Upgrade.” You will then be able to enter mailing and payment information.
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